If you are not have administrator user of a Magento 2.4.6 website, you might have encountered an error message that says “Sorry, you need permissions to view this content” when trying to access certain pages or sections of the website. This error message can be frustrating and confusing, especially if you are supposed to have access to the content in question. In this article, we will explore the possible causes of this error and how to resolve it.
Firstly, it is important to understand that this error message is a security feature of Magento. It is designed to prevent unauthorized access to sensitive areas of the website. However, it can also be triggered by other factors such as incorrect user permissions, cache issues, or conflicts with third-party extensions.
One possible cause of this error is incorrect user permissions. Magento allows you to assign different roles and permissions to different admin users. If your user role does not have the necessary permissions to access certain pages or sections of the website, you will see this error message. To resolve this, you will need to check your user role and make sure that it has the appropriate permissions. You can do this by going to System > Permissions > User Roles in the Magento admin panel.
Another possible cause of this error is cache issues. Magento uses caching to improve website performance. However, if the cache becomes corrupted or outdated, it can cause various issues, including the “Sorry, you need permissions to view this content” error. To resolve this, you will need to clear the cache. You can do this by going to System > Tools > Cache Management in the Magento admin panel.
If neither of these solutions works, the issue may be caused by conflicts with third-party extensions. Magento is a highly extensible platform, and it is common for website owners to install third-party extensions to add additional functionality. However, these extensions can sometimes cause conflicts with the core Magento code, resulting in errors such as this one. To resolve this, you will need to disable any third-party extensions that may be causing the issue. You can do this by going to System > Web Setup Wizard > Module Manager in the Magento admin panel.
In conclusion, the “Sorry, you need permissions to view this content” error in Magento 2.4.6 can be caused by a variety of factors. By following the steps outlined above, you can resolve this error and regain access to the content you need. If you continue to experience issues, it is recommended that you seek assistance from a qualified Magento developer or support team.
Magento 2.4.0 has the 2FA ACL incorrectly configured, so you must allocate both the following ACL to all non Admin “All” roles:
Solutions:
System > Permissions > Two Factor Auth
Stores > Settings > Configuration > Two Factor Auth
With these ACL’s in place user can set their own 2FA and will not be met with the “Sorry, you need permissions to view this content” error.”. This is a M 2.4.0 bug and fixed in later versions.
Note users with “Stores > Settings > Configuration > Two Factor Auth” ACL can disabled 2FA for all users once logged in.
